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If you have any questions or concerns, our customer care team is here to help! Please feel free to contact us via phone at 844-4HANILY or email at info@justbeachmecollection.com.
FAQ
SHIPPING
How do I track my order? You will receive an email with tracking information once your order has shipped. Please allow up to 48 hours for the tracking information to update. What are your delivery options? We offer standard shipping and expedited shipping options. Standard shipping usually takes 3-5 business days, while expedited shipping takes 1-2 business days. How do I return an item? We accept returns within 30 days of purchase. To initiate a return, please contact our customer care team at info@justbeachmecollection.com and include your order number and reason for the return.
How can I contact your couriers?Unfortunately, we are not able to provide direct contact information for our couriers. However, if you have any issues with your delivery, please contact our customer care team and we will do our best to assist you.Do you provide international delivery?Yes, we offer international shipping to select countries. Shipping costs and delivery times vary depending on your location.What is your returns policy?We accept returns within 15 days of purchase. Items must be in their original condition with tags attached. Refunds will be issued to the original form of payment.
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